【Shortcut key of bank hotline】How to contact CS directly?

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It is a painful process whenever you dial a bank hotline, which takes you several minutes to transfer the call to the customer service. Therefore, MoneyHero.com.hk has prepared a hotline masterpiece for you! We listed all the contact numbers of major banks, and the shortcut keys that help you contact the customer service officer directly or other bank services, such as report lost credit cards, request annual fee waiver, etc.

You can now visit CreditGo.com.hk, our sister site and Hong Kong’s first and only free credit score and report platform, to obtain your personalized credit report. It only takes a few mins to check your score and find out if you are eligible for the lowest interest rate loan offer! Take a look now!

DBS

Credit card customer service︰2290 8888 Customer Service Shortcut key︰3 > 1 > 8 > #
Request annual fee waiver Shortcut key︰3 > 1 > 1
Report credit card lost Shortcut key︰3 > 1 > # > 1

BEA

Credit card customer service︰3608 6628 Customer Service Shortcut key︰2 > 3 > * > 8
Request annual fee waiver Shortcut key︰2 > 3 > * > 3 > 1
Report credit card lost Shortcut key︰2 > 6

HSBC

Credit card customer service︰2233 3000 Customer Service Shortcut key︰2 > 3 > # > 0
Request annual fee waiver Nil, contact CS directly
Report credit card lost Shortcut key︰2 > 3 > *> 1

Citibank

Credit card customer service︰2860 0333 Customer Service Shortcut key︰2 > *2# > 0
Request annual fee waiver Nil, contact CS directly
Report credit card lost Shortcut key︰2 > *1# > 1

American Express

Credit card customer service︰2277 2228 Customer Service Shortcut key︰1 > answer > 1 > 0
Request annual fee waiver Nil, contact CS directly
Report credit card lost︰2811 6122 Report credit card lost Shortcut key︰2

Standard Chartered

Credit card customer service︰2886 8888 Customer Service Shortcut key︰2 > 1 > 6 > 2 > 0
Request annual fee waiver Nil, contact CS directly
Report credit card lost Shortcut key︰2 > 6 > 2 > Standard Chartered press 1、Manhattan press 2

Hang Seng Bank

Credit card customer service︰2398 0000 Customer Service Shortcut key︰3 > 8 > 4 > 8
Request annual fee waiver Shortcut key︰3 > 1
Report credit card lost︰2836 0838 Report credit card lost Shortcut key︰3

Bank of China

Credit card customer service︰2853 8828 Customer Service Shortcut key︰3 > # > 3 > 0 > *
Request annual fee waiver Shortcut key︰3 > # > 4 > 2
Report credit card lost︰2544 2222 Report credit card lost Shortcut key︰3

DahSing Bank

Credit card customer service︰2828 8168 Customer Service Shortcut key︰2 > 1 > 1 > 8
Request annual fee waiver Shortcut key︰2 > 6
Report credit card lost︰2828 8188 Report credit card lost Shortcut key︰8

China CITIC Bank International

Credit card customer service︰2280 1288 Customer Service Shortcut key︰3 > 0
Request annual fee waiver Shortcut key︰3 > 3 > 3
Report credit card lost︰3603 7899 Report credit card lost CS answer directly

China Construction Bank (Asia)

Credit card customer service︰2779 5533 Customer Service Shortcut key︰3 > 8
Request annual fee waiver Shortcut key︰3 > 6 > 15
Report credit card lost Shortcut key︰3 > 6 > 9

Chong Hing Bank

Credit card customer service︰3768 8888 Customer Service Transfer to CS directly
Request annual fee waiver
Report credit card lost︰3768 6800 Report credit card lost

Fubon Bank

Credit card customer service︰2566 8181 Customer Service Shortcut key︰2 > 1 > 4 > 0
Request annual fee waiver Shortcut key︰2 > 1 > 4 > 1
Report credit card lost︰2512 1131 Report credit card lost Shortcut key︰2 > 1 > 6

Wing Lung Bank

Credit card customer service︰2309 5555 Customer Service Shortcut key︰2 > #
Request annual fee waiver Nil, contact CS directly
Report credit card lost Shortcut key︰2 > 5 > 1

Bank of Communication

Credit card customer service︰2239 5559 Customer Service Shortcut key︰3 > 1 > 1 > 0
Request annual fee waiver Nil, contact CS directly
Report credit card lost Shortcut key︰3 >1 > 1 > 1

PrimeCredit Limited

Credit card customer service︰2111 2999 Customer Service Shortcut key︰2 > 3 > 8
Request annual fee waiver Nil, contact CS directly
Report credit card lost Nil, contact CS directly


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