Welcome Offers from American Express
Ensure that you have completed all the fields in the application form;
Send an e-mail with (1) name of the applied product, (2) application date, and (3) screen capture of approval SMS/email to support@moneyhero.com.hk within 7 days after successful approval of credit card or personal loan via MoneyHero;
Once received the e-mail mentioned in item (2), we will send an e-mail which Reward Redemption Form is attached therein. Please complete the form within 7 days once received.
^ Refers to SMS or credit card (please cover the card number for your privacy) of the final and successful approval
---------------💡Reminder---------------
Turn off AdBlocker and private mode for the applications (never use incognito mode for applications)
DO NOT click any advertisements or browse any website when conducting applications, if not, the concerned bank or institutions may not recognise the applications from MoneyHero
MoneyHero will not be responsible for any delay or fail redemption due to any incorrect information.
We promise that you will receive reward as long as all steps are properly completed.
It may take 3 months from applications to redemption yet the actual time may vary due to the situation.
If any dispute arises, the decision of MoneyHero and the concerned institutions shall be final. Please e-mail us at support@moneyhero.com.hk if you have any questions.
For exclusive offer from MoneyHero, current customers are unfortunately not eligible to enjoy. For welcome offer from banks or institutions, various terms and conditions apply, subject to different banks and institutions. You may refer to the following:
American Express
Welcome offers do not apply on current customers. Their welcome offers only apply on applicants who have not held or cancelled American Express credit cards in the past 12 months.
Citibank
Welcome offers do not apply to current customers. Their welcome offers only apply to applicants who have not held or cancelled Citibank credit cards in the past 12 months.
DBS
Current and new customers are eligible for welcome offers. New customers refer to cardholders who have not held or cancelled Citibank credit cards in the past 12 months. For more details of welcome offers, please click here.
PrimeCredit
Welcome offers do not apply to current customers. Their welcome offers only apply to applicants who have not held or cancelled PrimeCredit credit cards in the past 6 months.
CITIC
Welcome offers do not apply to current customers. Their welcome offers only apply on applicants who have not held or cancelled CITIC credit cards in the past 12 months.
HSBC
Current and new customers are eligible for welcome offers. For more details of welcome offers, please click here.
BEA
Welcome offers do not apply to current customers. Their welcome offers only apply to applicants who have not held or cancelled BEA credit cards in the past 6 months.
The time for each bank to distribute the welcome offer is different. Generally, it will be distributed within 3 months after the Spending Period.
Regarding the cash coupons, costumers can get them once the card application is approved. However, some welcome offers of high value like 10 points, 5% to 7% cash rebate or 100,000 miles have time limit and spending requirements. The most common requirement is that the card holders have to spend certain amount of money within 2 to 3 months.
For virtual rewards like air miles, cash rebates and points, the rewards will be automatically credited to your credit card accounts upon meeting the relevant spending condition. For cash coupon or voucher, it will be mailed to your correspondence address after meeting the fulfilling condition. If your welcome offer is a solid gift like a luggage, a fulfillment letter / redemption letter is what you will receive my mail, and you will need to redeem the gift with the letter in specific venues.
Great for
Welcome Offer worth up to HK$1,002
Requirements | Welcome Offers |
Upon card approval from online application | 2 complimentary movie tickets from Broadway Circuit (valued at HK$230) |
Spend HK$6,000 in the first 2 months, including aggregate spending of Basic and Supplementary Card(s) | HK$500 extra cash back and HK$72 earned from 1.2% cash back on everyday purchases locally and overseas |
Need to know
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